Gamers from around the world know what Twitch is. Twitch is a live Video game streaming platform introduced by Amazon in 2011 and became more popular after YouTube Gaming was shut down in 2018. Twitch mainly focuses on esports competition and other creative content. Also, Twitch is available on smart devices such as Android devices, iOS, Roku, Firestick, and more other devices. So, you can enjoy live video game streaming on all of the supported devices. However, sometimes certain issues may cause the Twitch App not to work. But this article is purely about Roku devices, so you can follow all the possible fixes to fix the Twitch app not working on your Roku issue.

How to Troubleshoot Twitch on Roku?

The methods below are only possible since the Twitch platform releases no official fixes. So, try these fixes and fix the Twitch app not working on the Roku issue.

1. Check your Internet connection.

2. Restart Roku

3. Update Roku

4. Clear Cache on Roku

5. Factory Reset Roku

1. Check your Internet Connection

Twitch is a live video gaming platform. So, you need a speculated internet connection speed of 20Mbps per second. If your internet connection is slower than the required internet speed, Twitch will not work properly on your Roku. So, check your internet speed. Then, if the internet connection is not the problem, check the router you’re using. Also, try resetting the router to fix the Twitch not working on the Roku issue.

Check your internet connection to fix the Twitch not working on Roku issue.

2. Restart Roku

Restarting your Roku device is one of the common fixes that must be tried to restore your device’s performance as well as the not working issue on your Roku. So, to restart your Roku device follow the steps below.

1. Turn on both the Roku device and your TV.

2. On your Roku remote, press the Home button.

3. Select Settings > System.

Select System.

4. Under System, select System Restart > Restart.

Select Restart.

Now, your Roku device will turn off by itself and turn on again. Then, you are free to use your Roku device.

3. Update Roku

A frequent update is released by Roku to fix the bugs on their devices regularly. Also, you can try updating your Roku device to fix the bugs and errors on your Roku device. To update your Roku device, follow the below steps.

1. From the Home screen, select Settings.

2. Then, select System.

3. From System, select System Update > Check Now.

update your Roku to fix the Twitch not working on Roku issue.

4. Then, select Download and Install to update your Roku device.

After you update your Roku device, see the fix if it’s worked or not.

4. Clear Cache on Roku

Unwanted data stored on your Roku device may cause the Twitch application to freeze or stop working. So, remove the Cache on your Roku device to remove the bugs and errors on your Roku device.

1. Press the Home button five times.

2. Then, press the Up button once, followed by the Rewind button twice.

3. Finally, Press the Fast Foward button five times to clear the Cache on Roku.

Now, you can open the Twitch application to stream on it.

Clear the Cache on Roku.

5. Factory Reset Roku

You already know that factory resetting your Roku device is the last option you have left to fix the not working issue on your Roku device. So, reset your Roku to fix your Roku device and fix the Twitch application to work again.

1. From the home screen, select Settings > System.

2. Under System, select Advanced System Settings.

3. Under Advanced System Settings, select Factory Reset.

4. The security PIN will be displayed on the screen.

5. Enter the PIN and select OK.

Factory reset Roku to fix the Twitch not working on Roku issue.

Now, all the data stored and settings will be removed on your Roku device. Then, you can install the Twitch app again to stream the live video game streaming again.

Other Possible Fixes to Fix the Twitch App to Work

1. Check the Servers of Twitch

Sometimes due to the technical glitch on the official website of the Twitch Platform, it may cause the Twitch app not to work. So, check the official website of Twitch and see if it is working properly. If the official website of Twitch is not working, the not working issue is the server error. If the official website is working properly, the problem is the Roku device.

Check the servers of Twitch to find the not working issue.

2. Restart Twitch Application

This is only a simple trick, and it may or may not work. So, just close the Twitch application for some time and open it again. This trick will work if the problem is on your Roku devices side. So, don’t wait for the application to fix itself and do the necessary option and fix the not working issue.

Restart Twitch application.

3. Uninstall and Reinstall the Twitch application

Uninstalling the Twitch application won’t cause any damage to the data on it. So, try removing Twitch from your Roku device and add the application again from the Streaming Channels. This is only a basic troubleshooting method. So, this method may or may not work for you. So, don’t this about the possibilities and try following this method.

Reinstall Twitch application.

4. Check the Validity of your Twitch Subscription

Twitch is not a free application. So, you need a subscription to access the content on the Twitch application. So, there are possibilities that you forgot the validity of your subscription. Try checking the validity of your Twitch account. If the subscription is expired, renew your subscription to start to watch the live gaming on your Roku.

Check your subscription details.

5. Contact the Customer Support of Twitch

Twitch has an official social media handle on Twitter to solve the user’s queries. You can ask whatever queries you have except the stream and Payment related queries. But strict timing is followed by the official handle of the Twitch on Twiter @TwitchSupport. The social media timings are from Monday- Friday, 4 am-4 pm PT.

So, these are the possible fixes for your Roku device as well as the Twitch app. So, follow these possible fixes and fix the Twitch not working on your Roku issue.