The Twitch app on your Roku is a private channel. Since it is not an official app, there will be a lot of bugs on the private channel of Twitch. In this scenario, you will face a lot of streaming issues. When you find that the Twitch app is not working on your Roku, you can fix the issue with some of the basic troubleshooting methods.
Why Does Twitch Not Work on Roku
The following are the reasons why Twitch is not working on Roku:
- Internet connectivity issues
- Bugs on your Roku Device
- Errors on the private channel Twitch
Some of the following issues you can find on the Twitch app are:
Troubleshooting Twitch Not Working Issue on Roku
The following are the troubleshooting methods you can use to fix the various issues with the Twitch app.
Issue 1: Twitch Not Loading
If the Twitch app is not loading, you can follow the below troubleshooting methods.
1. Check your Internet Connection
Twitch is a live video gaming platform. So, you need a speculated internet connection speed of 20Mbps. If your internet connection is slower than the required internet speed, Twitch will not work properly on your Roku. So, check your internet speed on Roku. Then, if the internet connection is not the problem, check the router you’re using. Also, try resetting the router to fix the Twitch not working on the Roku issue.
2. Log Out and Log In to the Twitch App
Some problems may have occurred when you tried to log in to your account on Twitch. So, it may have caused the Twitch app to not load its content. So, go to your profile section and select log out. After logging out, you can try logging into your account once again to see if the issue has been fixed for you or not.
Issue 2: Twitch App Crashing
If you find that the Twitch app is crashing, the following troubleshooting methods will help you.
1. Restart Twitch App
This is only a simple trick, and it may or may not work. So, just close the Twitch application for some time and open it again. This trick will work if the problem is on your Roku device’s side. So, don’t wait for the application to fix itself and do the necessary option and fix the not working issue.
2. Uninstall and Reinstall the Twitch App
Uninstalling the Twitch app won’t cause any damage to the data on it. So, try removing Twitch from your Roku device and add the application again from the Roku Channel Store. This is only a basic troubleshooting method. So, this method may or may not work for you.
Issue 3: Twitch Not Opening
If the Twitch app is not loading, the following methods will help you fix the issue.
1. Clear Cache on Roku
Unwanted data stored on your Roku device may cause the Twitch app to freeze or stop working. So, remove the Cache on your Roku device to remove the bugs and errors.
1. Press the Home button five times.
2. Then, press the Up button once, followed by the Rewind button twice.
3. Finally, Press the Fast Foward button five times to clear the Cache on Roku.
Now, you can open the Twitch application to stream on it.
2. Restart Roku
Restarting your Roku device is one of the common fixes that must be tried to restore your device’s performance. This will help you in fixing the not working issue with the Twitch app.
1. On your Roku remote, press the Home button.
2. Select Settings > System.
3. Under System, select System Restart > Restart.
Now, your Roku device will turn off by itself and turn on again. Then, you are free to use your Roku device.
Issue 4: Twitch App Flickering
You can fix the Twitch app flickering issue by following the troubleshooting methods given below:
1. Update Roku
A frequent update is released by Roku to fix the bugs on their devices regularly. Also, you can try updating your Roku device to fix the bugs and errors on your Roku device.
1. From the Home screen, select Settings.
2. Then, select System.
3. From System, select System Update > Check Now.
4. Then, select Download and Install to update your Roku device.
After you update your Roku device, see the fix if it’s worked or not.
2. Factory Reset Roku
You already know that factory resetting your Roku device is the last option you have left to fix the not working issue on your Roku device. So, reset your Roku to fix your Roku device and fix the Twitch app not working issue.
1. From the home screen, select Settings > System.
2. Under System, select Advanced System Settings.
3. Under Advanced System Settings, select Factory Reset.
4. The security PIN will be displayed on the screen.
5. Enter the PIN and select OK.
Now, all the data stored and settings will be removed from your Roku device. Then, you can install the Twitch app again to stream the live gameplay.
The Twitch app was completely removed from the Roku Channel Store in mid-2019. That’s why you can’t find the Twitch app on Roku.
If you have heard that the Twitch app is shutting down, it is only a rumor.