Since Twitch has been removed from the Roku channel store, it works improperly or does not work. This might happen due to bugs, the app getting corrupted, and errors in the Twitch app. Many users keep on complaining about the not working problem on Roku in various community forums because they earn money from Twitch. To resolve the problem, we have come up with working troubleshooting steps for your streaming device.
Why is Twitch Not Working on Roku
The not working and other technical problems on Twitch might occur due to any glitch in the software, server problems, internet connection, etc. Even though we can’t pinpoint the error, we can solve these problems using common troubleshooting steps.
Twitch Not Loading
In the community forums, many users discuss that their Twitch app is not loading on their devices. This might happen due to glitches in the software and any lack of internet bandwidth.
How to Fix
You can fix your Twitch app content not loading by following the troubleshooting steps.
1. Check for Server Issues
The common cause for the not loading and slowness in the app is related to the server issues of the app. If the server is down, then the data required to load contents will be halted. So to solve this, you need to wait until the servers of Twitch are fixed by the experts. To get to know instant updates about the server issues, visit the Twitch social media page or visit Downdetector. (a third-party website)
2. Check your Internet Connection
The next step to fix your Twitch not loading problem is to analyze your internet connection. If you find any trouble with your internet connection, then this is one of the possible issues for the not working. You need to check your internet speed on Roku or using a web browser. If the required internet is lacking (20MBPS), then you have to restart your WiFi router to fix the internet problems.
3. Log Out and Log In to the Twitch App
Sometimes the app might get caught with temporary errors that may act as a hindrance to loading content. Now, go to your account section on the app and log out of your account. Then restart the app and log in to your Twitch account again. This will clear the temporary bugs on your app and the device. After logging in, check whether the fix has solved the Twitch not loading problem on your Roku.
Twitch App Crashing
If you find that your Twitch app is not working properly by not sending data, is stuck, or keeps exiting, then your app crashes. This crash might happen if there is any server issues, internet problem, or technical glitches on the software.
How to Fix
Try fixing the glitches in your app and device for the Twitch app crashing.
1. Restart Twitch App
If your app is Twitch app is not working properly, then do the simple trick of restarting. Close the app on Roku first. Then turn off your Roku and turn it on after a 1-minute interval. Now, open the app again and check whether the app is working or not.
2. Uninstall and Reinstall the Twitch App
If restarting doesn’t fix the issue, then your app might be corrupted. So try uninstalling and reinstalling the app.
1. Turn on your Roku and go to the Channels section.
2. Navigate and highlight the Twitch app.
3. Next, press the * (Asterisk) button on your remote.
4. From the pop-up, select the Remove channel option.
5. After uninstalling, install the Twitch app again as you did in the first place.
6. Now open the app and check whether the fix for the Twitch app is working on your Roku.
Issue 3: Twitch Not Opening
Like not loading, some users find themselves locked out by the Twitch app not opening. This error happens when the app is built up with cache files, and the device gets caught with the temporary error.
How to Fix
You can fix this issue by uninstalling and reinstalling the Twitch app, clearing cache files on Roku, and restarting the Roku device.
1. Clear Cache on Roku
Unwanted cache files and data stored on your Roku device might cause the Twitch app to freeze or stop working. So, remove the Cache on your Roku device to fix this issue.
1. Press the Home button five times.
2. Then, press the Up button once, followed by the Rewind button twice.
3. Finally, press the Fast Foward button five times to clear the Cache on Roku.
4. By doing this, your Roku device will clear the cache files on Twitch and Roku itself and perform a restart.
2. Restart Roku
Restarting your Roku device is one of the common fixes that must be tried to restore your device’s performance.
1. On your Roku remote, press the Home button.
2. Select Settings > System.
3. Under System, select System Restart > Restart.
Now, your Roku device will turn off by itself and turn on again. After restarting the device, open the Twitch app and check whether the fix is working or not.
Issue 4: Twitch App Flickering
Many streamers complain about fixing the Flickering issue while streaming on twitch. This flickering might happen if your device is experiencing a lack of internet bandwidth, built-up cache files, and a corrupted app.
How to Fix
You can try updating your Roku device or Factory resetting your device as the last step to fix this issue.
1. Update Roku
1. From the Home screen, select Settings.
2. Then, select System.
3. From System, select System Update > Check Now.
4. Then, select Download and Install to update your Roku device.
After you update your Roku device, try using the Twitch app to check if it is working or not.
2. Factory Reset Roku
If no troubleshooting has fixed the issue of Twitch flickering, then your last option is to Factory reset your Roku device.
1. From the home screen, select Settings > System.
2. Under System, select Advanced System Settings.
3. Under Advanced System Settings, select Factory Reset.
4. The security PIN will be displayed on the screen.
5. Enter the PIN and select OK.
Now, all the data stored and settings will be removed from your Roku device. After factory resetting your device, install Twitch again and check whether the flickering issue is fixed or not. These are some of the most common issues that are faced by Twitch users on Roku and other platforms.
If you find any particular problem on your Twitch app, let us know our support team to help with troubleshooting fixes.