Spotify on Roku is one of the best music streaming channels. It is currently the world’s largest music streaming service provider. It offers digital copyright-restricted music, podcasts, and over 70 million songs from all over the world. Although the app is good, like any other apps out there in the market, there are also cases where the Spotify app is not working properly. The app often freezes, does not connect to the internet, the songs are lagging, and more. So, in response to these complaints from Roku users, we have come up with some of the working methods that you can use to fix the Spotify, not working issues.
Methods to Solve Spotify Not Working on Roku
With the working methods below, you can easily fix the Spotify app not working issue on Roku.
(1) Update the Spotify App
Maybe you are using the outdated version of the Spotify app. That’s why it is not working on your Roku device-connected TV. So, to update Spotify on Roku, you can follow the steps below:
(1) Turn on your Roku device and press Home on your remote. Next, press the Right Arrow button on the remote.
(2) Navigate to the Spotify app and Press the Asterisk (*) button until you see a new menu.
(3) Click on Check for Updates.
As soon as an update is available, the Spotify app will be automatically updated.
(2) Update Roku
If the not working issue is still not fixed, it may be because of the bugs on your Roku device. So, update your Roku device to the latest version and fix the issue.
(1) Turn on your Roku device and press the Home button on your remote.
(2) From the home screen, select Settings. Next, choose the System option.
(3) Next, choose System update > Check now.
Now, your Roku device will search for any latest update. And if an update is found, your Roku device will automatically download and install the update based on the internet connection.
(2) Restart Roku
By simply restarting your Roku device, you may solve the problem that causes Spotify to stop working on Roku. Use the following steps to restart Roku:
(1) Press Home on your remote and choose Settings.
(2) Choose System and select System restart.
(3) Now, select the Restart option, and your Roku device will turn off itself and turn on automatically.
(3) Check Whether Spotify Servers Are Down
If your Spotify servers are down, it can also cause Spotify to stop working on Roku. To check whether Spotify servers are down, try opening Spotify app from any other device and check whether it is working or not. If it is not working, then it means Spotify servers are down. Wait till Spotify servers are up, and try opening Spotify on your Roku. Also, you can check the Spotify servers using third-party websites like Downdetector.
(4) Reinstall Spotify on Roku
By uninstalling and reinstalling Spotify on Roku, you can solve most of the problems that caused Spotify to not work on Roku. To uninstall Spotify on Roku, you can use the following steps:
(1) Turn On your Roku device and tap the Home button on your remote.
(2) Select the Spotify app and press the Asterisk (*) button on your remote.
(3) Choose Remove channel from the options to uninstall Spotify on Roku.
You have now successfully uninstalled Roku from your device. To install Spotify back on Roku, use the following steps:
(1) Launch your Roku device.
(2) Press the Home button on your remote and select Streaming Channels.
(3) Select Search channels and enter Spotify in the search box.
(4) Choose the Spotify app from the results available.
(5) Select Add Channel to add Spotify on Roku.
(6) Hit the OK button from the prompt after adding the Spotify channel.
Now, you have installed Spotify on your Roku again. Login with your Spotify account and check whether it is working or not.
(5) Disable VPN
You might be using ExpressVPN on Roku, and when you use some apps with your VPN enabled, it will cause some problems that prevent the app from starting to work normally. If you want your Spotify app to work normally, then disable the VPN.
(6) Factory Reset Roku
Try to use Factory reset on Roku as the last option because it will remove all data related to your settings, network connections, and menu preferences. After that, again, you need to setup Roku, reconnect to the internet, link your Roku account, and more.
(1) Turn on your Roku device.
(2) Press the Home button on your Roku remote and choose Settings.
(3) Select System and choose Advanced system settings.
(4) Now, from the Advanced system settings, select the Factory Reset option.
(4) Enter the code that is on the bottom right side of the screen in the given field. Next, choose OK to reset your Roku device.
(7) Power Cycle Roku
First, turn off your Roku and unplug the device from the power outlet. Wait for at least 5 – 10 minutes and plug the device back into the power source. Now, turn on your Roku and check if the Spotify app is working or not.
BONUS: Other Troubleshooting Methods to Fix the Issues on Spotify
The following are the other working methods that you can try to fix the issues on Spotify.
(1) Clear Cache and Data on Roku
Clear the cache on Roku, and this may solve the problems you have encountered. To clear cache and data on Roku, perform these functions on your remote, press the Home button > press the Home button 5 times > tap the Up Arrow button once > press the Rewind button 2 times > tap the Fast forward button 2 times.
(2) Restart your Routers and modems
There may be a problem with your Routers and modems. By restarting them, you can solve these problems. To restart the device, unplug both the device from the power outlet and wait for about 30 seconds. Now, plug the devices back into the power outlet and wait for 2-3 minutes, then power on the Routers and Modems.
(3) Check Spotify Account details
There may be a problem with your Spotify account, and this causes the app to not work properly. Check whether the subscription period is over or not. If the subscription is expired, renew it. You can also sign out on Spotify and after a minute, try signing in again. This can solve the problems related to your account.
Conclusion
Spotify is available in over 170+ countries all over the world. Some of the areas include America, Europe, Oceania, Asia, and Africa. If Spotify is still not working on Roku, contact Roku Support.
FAQ
There might be some bugs on the Spotify channel or the Roku device, and that’s why the Spotify channel is not working on Roku.
Yes, by now, you might have fixed the issues on the Spotify channel by following this article.