Crunchyroll is a popular platform that streams anime contents. This platform is popular among Roku users as it is the most affordable streaming platform. But recently, Roku users are experiencing a lot of issues on the Crunchyroll app. The issues on the Crunchyroll is most likely to cause streaming disturbance. So, if the Crunchyroll app is not working for you on Roku, basic troubleshooting methods will help you resolve the issue.

Why isn’t Crunchyroll Working on Roku

There is no exact reason why the Crunchyroll app is not working on Roku. The possible reason may be because of the issues with your Roku or the Crunchyroll app. Also, you can fix the issue by using the following troubleshooting methods.

1. Check the servers of Crunchyroll

2. Uninstall and reinstall the Crunchyroll app

3. Restart Roku

4. Factory Reset Roku

5. Clear Cache on Roku

6. Update Roku Device

1. Check the Servers of Crunchyroll

There may be server issues on Crunchyroll, and that’s why the content is not loading. You can check the server outage on third-party websites like Downdetector. If there is a server issue, it can only be rectified from Crunchyroll’s end. If there are no server issues, move to the following troubleshooting methods.

2. Uninstall and Reinstall the Crunchyroll App

There may have been a problem while installing the Crunchyroll app. So, delete the channel on Roku and reinstall it again.

1. Turn on your Roku and go to the home screen.

2. Next, press the Right Arrow button on your remote.

3. Choose the Crunchyroll tile and press the Asterisk button on your remote.

4. Select the Remove Channel button from the pop-up window.

Select Remove Channel.

5. Now, the Crunchyroll app will be removed from your Roku.

6. Now, return to the home screen and select the Streaming Channels option.

7. Then, click on the Search Channels option.

8. Type Crunchyroll using the Virtual Keyboard and search for it.

9. Choose Crunchyroll from the search result.

10. Select the Add Channel button from the channel info page.

11. After installation, open the Crunchyroll app and check the fix if it is working or not.

3. Restart Roku

Restarting your Roku device will solve most of the problems. So, try restarting your Roku device by following the below steps.

1. Press the Home button on your Roku device.

2. Select Setting > System.

Select System.

3. From System, select System Restart > Restart.

Select Restart.

4. Now, it will take a couple of minutes to restart your Roku device.

5. After that, open the Crunchyroll app and see if the fix is worked or not.

4. Factory Reset Roku

Sometimes, the errors in your Roku device cause some apps on your Roku device not to work. So, Resetting your Roku device will help you to clear the errors.

1. Press the Home button on your Roku remote.

2. From the home screen, select Settings.

3. Under Settings Select, System.

4. From System, select Advanced System Settings.

5. Now, select Factory Reset from Advanced System Settings.

6. Enter the PIN displayed on the screen and select the OK button to reset your Roku device.

Factory Reset Roku and fix the Crunchyroll not working on Roku issue.

7. Now, install the Crunchyroll app again and analyze if the application Is working.

5. Clear the Cache on Roku

Some unnecessary storage known as Cache is why the Crunchyroll app is not working on your Roku device. So, try clearing the cache on Roku to fix the issue.

You must have a Roku remote to perform the function. So, take the Roku remote in your hand.

1. Press the Home button five times.

2. Then, press the Up button once.

3. Continue by pressing the Rewind button twice.

4. Finally, press the Fast Forward button twice.

Use your Roku remote to fix the Crunchyroll not working on Roku issue.

Now, the Cache stored on your Roku device will be cleared, and you can check the status of the Crunchyroll app.

NOTE: You may be required to sign in on the Crunchyroll app again, as all the app data will be removed.

6. Update Roku Device

Your Roku device may be outdated. So, it might have caused the incompatibility of the Crunchyroll Application. So, update your Roku device and get back to your entertainment.

1. Press the Home button on your Roku remote.

2. Select Settings > System.

3. Under System, select System Update > Check Now.

Update your Roku device.

4. If an update is found, Select Download and install.

5. Your Roku device will be updated to the latest version to make Crunchyroll compatible again.

Other Common Fixes for Crunchyroll

The following are the other common fixes you can try to fix the issues on the Crunchyroll app.

1. Check your Internet Connection

Your Internet connection may be lagging. So. the internet connection may cause the stoppage of service from the Crunchyroll application. So, check the stability of the internet connection before you turn on your Roku device. If possible, try resetting your Router to fix the internet connectivity issue. The bottom line is to check the internet connection to test the common fix.

Check your internet speed and fix the Crunchyroll not working on Roku issue.

2. Sign Out and Sign In to Crunchyroll

Some technical issues on the Crunchyroll app may cause the application to stop working. So, you can try signing out from the Crunchyroll application and wait for a few minutes. Then, you can log in again to the Crunchyroll application and fix the application to work again.

3. Update Crunchyroll

Updating your Crunchyroll application will fix most of the problems on the application. So, you can follow the below steps to update the Crunchyroll application.

1. Press the Home button on your Roku device.

2. Press the Right button on your Roku remote.

3. Choose the Crunchyroll application.

4. On your Roku remote, press the Asterisk button.

5. Now, select Check for Updates.

6. Now, your Roku device will check the updates for the Crunchyroll app.

7. If an update is found, the update will be automatically downloaded and applied to the Crunchyroll app.

4. Contact the Customer Support

If none of the fixes is working, the final resort is to contact the Customer support team of Crunchyroll. You can get the customer support team of Crunchyroll by visiting their official website. Then, you can send a message with an attached image to state that the Crunchyroll application is not working.