Roku is undoubtedly one of the best-performing media streaming devices. It doesn’t disappoint you with its features or the rich collection of apps. However, you might get some error messages on your screen under different circumstances. One such error is denoted by the Roku error code 018. The main cause of this error is a slow or weak internet connection. To be more specific, the error code denotes that your device finds it hard to load the content that you are streaming at the moment. Fortunately, you can fix this error with the troubleshooting tips mentioned in the upcoming section.
How Do I Fix Error Code 018 on Roku
If you get the Roku TV error code 018 displayed on your screen, make sure that you try these troubleshooting fixes.
Check Your Internet
Since the Roku error code in concern denotes weak internet access, you need to start the troubleshooting procedure by checking your internet. You can check the Internet status on your Roku device as follows.
1. Open the Settings menu from the home screen.
2. Next, select the Network option and then the Check Connection option.
3. If you are not connected to the internet, you can see a Setup Connection option on your screen.
4. If you are connected to the internet, you can see Signal Strength on your screen.
If your signal strength is good, try checking the internet speed on Roku.
Reduce Wireless Interference
Wireless interference refers to the electromagnetic objects that might be present in your room. These objects absorb the wireless signals transmitted from your Wi-Fi router. Therefore, it drastically reduces the internet’s strength. You need to be careful about devices like generators and loudspeakers. Therefore, remove these devices that might be next to your TV, Roku, or the Wi-Fi router.
Restart Your Wi-Fi Router
You might have poor internet, as a result of overheating of the device or a busy network. If you feel that your internet connection is not strong enough you might have to restart the router.
1. Unplug the Wi-Fi router from the power source for 5 minutes.
2. After 5 minutes, plug it back into the power source and turn it on.
3. Now, connect your Roku device to it and check if the error still exists.
Connect To a Different Wi-Fi Network
If you have access to a different Wi-Fi network, it is better to shift to the new one. After connecting to the new Wi-Fi network, you might be able to load things faster on your device. If you don’t have an alternative Wi-Fi router, you can connect to your mobile hotspot.
Connect Using an Ethernet Cable
Connecting to the internet using an internet cable is preferred as it ensures better internet speed. The data on the Wi-Fi network is subjected to more interruptions as it travels through the air. So, get an Ethernet cable and connect it with your Roku device and the Wi-Fi router.
Power Recycle on Roku
Performing a power recycling will remove all the residual power and damage it has created on your device.
1. Initially, unplug the Roku device from the power source.
2. For the next 5 to 10 minutes, keep the device unplugged from the power source.
3. Finally, connect the device back and then turn it on.
Change Roku DNS Settings
You might notice that your device is connected to the internet over Wi-Fi or an Ethernet cable, but still, there is no internet access on the device. This indicates issues caused by the DNS cache on the network.
1. Start by turning off your Wi-Fi router.
2. On Roku, launch the Settings menu and then choose System Settings.
3. Next, select the Advanced Settings option.
4. From the menu, select Factory Reset.
5. Confirm the factory reset by pressing the OK button on your remote.
6. On a router C panel, open DNS settings.
7. Set the Primary DNS Address as 220.127.116.11 and the Secondary DNS Address as 18.104.22.168 respectively.
8. Now set up your Roku device after reset.
One of the most important troubleshooting steps for most issues on Roku is a software update. The pending software update is always known to bring up issues on the device. So, update Roku and try to fix the issue.
1. From the Roku home screen, open the Settings menu.
2. Next, select the System option and then the System Update option.
3. On the menu, select the Check Now option.
4. Wait for the software update to complete and then restart your device.
5. Finally, connect to the internet and check if the error code still appears.
Contact Your Internet Provider
Since the error code 018 implies an internet issue, you need to contact your internet service provider if the internet strength is low. And they will guide you through the internet speed issues.
Frequently Asked Questions
The Roku error code 018 denotes an issue caused on the device by a weak or poor internet connection.
Roku Error Code 009 indicates an internet-related issue or connection and authentication issues.
To fix the Roku error code 003, restart your router, restart your Roku, log out of Roku and then log back in.
The Error Code 016 on Roku also indicates an issue that is related to the internet connection. You might come across this error if you have a weak internet connection.